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Why The DisneySMMoms Fiasco Was Our Fault Too.

Dec 6 Posted by nancyjrab 23 Comments

If you’re a Mom blogger who is even a teeny bit active on Twitter, it was hard to miss the feeding frenzy last week over the registration for the Disney Social Media Moms Celebration, to be held in Disney World this March.

And if you paid any attention to it at all, you’d see that it made lots and lots of people very, very mad.

If you don’t know what happened, here’s a recap: Last year (I promise, this’ll be short) the Disney SMMoms Celebration (not conference) was invitation only.  Lots of people were upset about that.  It felt exclusionary.  And Very publicly, on Twitter, people complained that it was exclusionary, that they felt snubbed.  So this year, after months of teasers (from Disney) and rumors from everyone else, Disney announced that 2011’s limited space celebration would be first-come, first-serve. (Once you’re credentials were verified.)

They announced the date and time that registration would begin and we manned our lap-tops, iphones, and anything else that had internet-connectivity and were off to the races.

Only instead of a race, it was a frustrating waiting game.  You couldn’t get onto to the site.  Or you did, and then you got booted off.  Some of us spent hours trying to get registered.  And those of us who got through were asked for our blog names and urls, our professional and brand affiliations, our advertisers, our blog, twitter and facebook stats, and the names and age ranges of the people in our family.

The next day, the attendees were announced…and they looked suspiciously hand-picked.  One of my friends was told she registered too late, and by the time she did, the slots were all full.  But another friend, who didn’t get through until 30 minutes than that, was in.

So while no one knows for sure if all of the attendees were hand-picked, it certainly seems that way.  So why the hysterical rush? Why the charade (if it was one.)? Why not just tell people they would look through applications and pick?

Because all the Mom Bloggers would have complained, that’s why. We want to be valued, we want to be taken seriously, we want to be paid for our work.  But we also want don’t want to feel like there’s a popular club. We want to be one, big happy family. We’ve even gone so far as to include men in Mom blogging conferences that purport to be about empowering women.  We want every single one of us to feel equally valued and loved.

That’s awfully nice, but it doesn’t work that way.  If you want to have a big business like Disney to invite you to an event  – to effectively hire you to promote their brand – you have to have the goods.  In the blogging world, that means a minimum of 5000 unique page views a month, at least a 60 klout rating on Twitter, and a proven track record of working with companies (if you’re a business), generating buzz (through lots of comments, if your blog is personal) or both.

I looked at that list of people attending the conference.  And they’re the women I would want if I were a big company looking to get the word out.  They’re influencers.  They’re smart.  They’re funny.  Many of them are my friends.  I’m happy that they’re going.  And the truth is, my stats and my influence just don’t measure up to theirs.  They’re earned the right to go to this conference.

It seems to me that a lot of the people complaining about how this whole thing went forgot something very important: Disney wasn’t inviting everyone and their families down to Disney World because they’re nice.  It’s because they’re a business.  And they want – and need – a return on that investment of time, money, and hotel rooms.

Should they have misled all of us and taken all of our personal information in the process?  Of course not.  But shouldn’t we, collectively, take some responsibility too?  Last year Disney took a lot of flack from the Mom Blogging community for making the event invitation only.  That’s our fault. We should have understood that hard work, and good work reap rewards – like increased ad revenue, paid writing and speaking opportunities, and yes, even invitations to blog conferences.  By putting Disney in the position to have to defend doing what any other business dealing with any other group would do – take the best of the best – we set ourselves up, and put them in such an awkward position that there was almost no way they could have gotten it right.

As my friend Beccarama pointed out, not everyone gets to go to Harvard.  There’s a reason only people like Michael Bloomberg, Steve Jobs, and Warren Buffet are invited to the Sun Valley conference: they’ve earned it. Can you imagine every small business owner in America publicly whining about not being “picked” for that?

So in the end, I end up with this, I don’t approve of the questionable way Disney handled this whole thing.  I think it was unfair to put us all through that. But I don’t think we Mom Bloggers are blameless either. If we want to play in the big time, we have to act like big girls, and accept that while for many of us, Blogging is fun, and creative, and a way to be a part of a terrific community, for companies like Disney, it’s business.  And businesses don’t invite (really hire) everyone.   They pick the best of the best.

And that is fair.

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Filed Under: Rants, Social Media Tagged With: Disney, Disney Social Media Moms

Comments

  1. Shari says

    December 6, 2010 at 2:15 pm

    Based on the criteria you stated: 5000 unique page views a month, at least a 60 klout rating on Twitter, and a proven track record of working with companies (if you’re a business), generating buzz (through lots of comments, if your blog is personal) or both.

    I would have gotten in. My blog is not mom related but I recently added a mom section.
    I am “new” to the mom blogging club but I definitely still feel that the club is exclusive and very few “new” members are allowed entry. Not just for Disney but for a lot of companies and for the people who are already friends, as well.

    Reply
    • nancyjrab says

      December 6, 2010 at 2:47 pm

      I think that like anything else, when you’re the “new kid on the block” it’s going to take a while to feel like you belong. If your stats are that good – you must be doing good work. And I do think, that in the end – that’s how you gain entry into any field.
      I have no idea where you are (geographically) but if you ever see me at an event, I promise to be super friendly and inclusive!!

      Reply
      • Shari says

        December 6, 2010 at 10:20 pm

        You fulfilled your promise. How funny is it that I ended up seeing you on the same day!!

        It was good seeing you!!

        Reply
  2. Becky says

    December 6, 2010 at 2:18 pm

    Wow, I was wondering what all that was about last week. I’m just starting out in blogging and the points you make are great. I would hope the mom blogger’s who complained would have thought first before posting on Twitter how upset they were because now Disney will see how they talked about them and discredit them from any other opportunities. Or if I was Disney, that’s how I would look at things.

    Reply
  3. linda says

    December 6, 2010 at 3:16 pm

    did they really ever say first come first serve or did they just say reg would be open to everyone?

    I don’t see that stated on the original email or tweeted by the disney account? curious…

    Reply
    • nancyjrab says

      December 6, 2010 at 3:24 pm

      They did at first…but then stopped saying that. THough they never took it back, either.

      Reply
      • linda says

        December 6, 2010 at 3:27 pm

        who is they? if you look at @disneysmmoms it never mentions that. that was supposed to be the official info.

        Reply
  4. linda says

    December 6, 2010 at 3:44 pm

    nm, found it http://mydisneyresorts.com/smm/

    Reply
    • nancyjrab says

      December 6, 2010 at 3:45 pm

      Was just about the send you the link!

      Reply
  5. Dana says

    December 6, 2010 at 8:20 pm

    I didn’t follow this story but now I’m curious who made the final guest list. I didn’t see that on their web site. Do you have a link?

    Reply
  6. Kara Williams says

    December 7, 2010 at 3:39 pm

    Have the Disney SM Moms organizers commented on the backlash? Or clarified the selection process?

    Reply
    • nancyjrab says

      December 7, 2010 at 4:01 pm

      not yet…we’re waiting!

      Reply
  7. Elle says

    December 7, 2010 at 4:04 pm

    I am one of the bloggers lucky enough to be going. I was able to complete my registration by 2:07. Even though I was quick in no way did I expect to get in. I have a small blog & my stats aren’t anything like you put in your post. But beyond all the awesome Disney perks, this conference is just what I need to help boost me to the next level. I have no idea how Disney chose, but I am so grateful to be going.

    Reply
    • nancyjrab says

      December 7, 2010 at 4:20 pm

      Good for you! From what I’ve heard, it is an amazing conference, and it certainly will give you a major boost. Great speakers, and a great time. Hope you enjoy it and blog about it!

      Reply
  8. Kasandria says

    December 7, 2010 at 6:21 pm

    FINALLY someone I agree with. There were ppl upset last year and ppl upset this year. You can’t please everyone.
    Kas

    Reply
    • nancyjrab says

      December 7, 2010 at 6:46 pm

      Glad to oblige. And glad someone officially agrees with me!

      Reply
  9. Anitra says

    December 7, 2010 at 7:47 pm

    This is definitely a unique perspective–I’ve read so many other posts that were essentially Disney bashing and really quite depressing. I do have to point out that I went last year and was selected to go again this year, but my stats are nowhere near those you mention (a girl can dream though!).

    Also, I was not invited or hand-selected last year. I read about it in a newsletter from Mom Select, requested additional information and registered. I had barely been blogging 5 months at the time, and while I consider myself a quality blogger, I did not have (and do not have) the numbers of some of the other great bloggers who were included.

    At any rate, thanks for offering another way to look at things. Great blog!

    Reply
    • nancyjrab says

      December 7, 2010 at 9:17 pm

      I’m surprised at how many people have said they were selected even without the stats. (Though I would point out that I picked those numbers out of a hat. They’re just my idea of what would matter.) I’m curious – do you have a relationship with Disney throughout the year — blog about them, promote them, etc?
      Maybe it really was first come first serve. Or maybe they just really, really, liked you!!
      Have fun at Disney.

      Reply
      • Anitra says

        December 7, 2010 at 10:15 pm

        No relationship with Disney (again, a girl can only dream :-). Just a mom writing tips for other moms and trying to capitalize on the social media phenomenon. Thanks again for the post!

        Reply
  10. Nona Mills says

    December 22, 2010 at 1:02 pm

    Glad to oblige. And glad someone officially agrees with me!

    Reply
  11. Deann Reese says

    December 23, 2010 at 5:35 pm

    No relationship with Disney (again, a girl can only dream :-). Just a mom writing tips for other moms and trying to capitalize on the social media phenomenon. Thanks again for the post!

    Reply
  12. Adrienne Randall says

    December 24, 2010 at 4:00 am

    I’m surprised at how many people have said they were selected even without the stats. (Though I would point out that I picked those numbers out of a hat. They’re just my idea of what would matter.) I’m curious – do you have a relationship with Disney throughout the year — blog about them, promote them, etc? Maybe it really was first come first serve. Or maybe they just really, really, liked you!! Have fun at Disney.

    Reply
  13. Elise Davidson says

    December 29, 2010 at 8:18 am

    Have the Disney SM Moms organizers commented on the backlash? Or clarified the selection process?

    Reply

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